Remote Customer Support - Higher Education - Seasonal

Remote Customer Support - Higher Education - Seasonal

ModSquad

May 15, 2026June 29, 2026Nigeria
Job Description
Job Overview:
ModSquad has partnered with a leading educational services provider that empowers over 6 million students across North America. We are seeking Customer Support Representatives to assist students, parents, and faculty through inbound calls and emails.

Duties and Responsibilities:
Provide customer support through inbound calls and emails, assist with basic troubleshooting, and engage with campus culture to enhance the customer experience.

Required Qualifications:
Proven experience in customer support, tech-savvy, detail-oriented, and ability to multitask effectively.

Educational Background:
Not specified

Experience:
Experience in customer support is required; Zendesk experience is a bonus.

Languages:
English

Additional Notes:
This is a seasonal position expected to start in June and end in September 2026. Applicants must have a computer with a minimum of 16 GB RAM and an internet connection speed of at least 50 Mbps.

Apply now
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