Job Overview: ModSquad has partnered with a leading educational services provider that empowers over 6 million students across North America. We are seeking Customer Support Representatives to assist students, parents, and faculty through inbound calls and emails.
Duties and Responsibilities: Provide customer support through inbound calls and emails, assist with basic troubleshooting, and engage with campus culture to enhance the customer experience.
Required Qualifications: Proven experience in customer support, tech-savvy, detail-oriented, and ability to multitask effectively.
Educational Background: Not specified
Experience: Experience in customer support is required; Zendesk experience is a bonus.
Languages: English
Additional Notes: This is a seasonal position expected to start in June and end in September 2026. Applicants must have a computer with a minimum of 16 GB RAM and an internet connection speed of at least 50 Mbps.
Info
Job Posting Disclaimer
All job postings on this site are shared for informational purposes only. The responsibility for the accuracy of job descriptions, requirements, qualifications, and other details rests entirely with the employer or organization offering the position. We do not verify or guarantee the authenticity of these listings.
Applicants are encouraged to perform their own due diligence and confirm all information directly with the employer before submitting an application.
We are not responsible for any actions, decisions, or outcomes resulting from applying to a job listed here. All interviews, selection processes, and job offers are conducted solely by the employer or organization.
Exercise caution and watch out for fraudulent job offers. Never provide sensitive personal information or make payments to secure a position.