Operations Manager
Tetra Maritime
Lagos
Nigeria
July 3, 2026
Full-timeJuly 3, 2026
Job Description
Job Overview:
The role involves providing support for customers in the community regarding Housing Benefit and Council Tax Support, ensuring residents receive the support they are entitled to.
Duties and Responsibilities:
Working in a fast-paced benefits environment, dealing with customers’ claims and changes of circumstances for Housing Benefit and Council Tax Support, making discretionary awards, and ensuring customers are informed and signposted to additional support services.
Required Qualifications:
Experience of working in a benefit-related environment or similar, with a commitment to delivering excellent customer service.
Educational Background:
Not specified
Experience:
Experience dealing with customers on a wide range of benefit-related issues, with the ability to interpret information and maintain accurate records.
Languages:
English
Additional Notes:
This role is part-time (34 hours per week) and involves blended working (home and office). Candidates must be able to evidence their right to work in the UK.
The role involves providing support for customers in the community regarding Housing Benefit and Council Tax Support, ensuring residents receive the support they are entitled to.
Duties and Responsibilities:
Working in a fast-paced benefits environment, dealing with customers’ claims and changes of circumstances for Housing Benefit and Council Tax Support, making discretionary awards, and ensuring customers are informed and signposted to additional support services.
Required Qualifications:
Experience of working in a benefit-related environment or similar, with a commitment to delivering excellent customer service.
Educational Background:
Not specified
Experience:
Experience dealing with customers on a wide range of benefit-related issues, with the ability to interpret information and maintain accurate records.
Languages:
English
Additional Notes:
This role is part-time (34 hours per week) and involves blended working (home and office). Candidates must be able to evidence their right to work in the UK.
Info
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