Operations Manager
Tetra Maritime
Lagos
Nigeria
July 3, 2026
Full-timeJuly 3, 2026
Job Description
Job Overview:
Join a passionate team focused on financial inclusion for under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions, aiming to be the most convenient lending company with outstanding service.
Duties and Responsibilities:
Assist in designing and deploying customer surveys, conduct customer interviews and focus groups, analyze raw data for actionable insights, monitor the lending and fintech landscape, create reports and presentations for cross-functional teams, support end-to-end research projects.
Required Qualifications:
Experience in Customer Experience, Data Analytics, Product, Operations, or related areas is an advantage; strong understanding of the company’s products and customer base; no prior formal market research experience required.
Educational Background:
Not specified
Experience:
Experience in related fields is an advantage; no prior formal market research experience required.
Languages:
Not specified
Additional Notes:
Ideal for those who enjoy asking questions, uncovering insights, and are eager to learn. Not suitable for those who prefer routine work without exploration.
Join a passionate team focused on financial inclusion for under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions, aiming to be the most convenient lending company with outstanding service.
Duties and Responsibilities:
Assist in designing and deploying customer surveys, conduct customer interviews and focus groups, analyze raw data for actionable insights, monitor the lending and fintech landscape, create reports and presentations for cross-functional teams, support end-to-end research projects.
Required Qualifications:
Experience in Customer Experience, Data Analytics, Product, Operations, or related areas is an advantage; strong understanding of the company’s products and customer base; no prior formal market research experience required.
Educational Background:
Not specified
Experience:
Experience in related fields is an advantage; no prior formal market research experience required.
Languages:
Not specified
Additional Notes:
Ideal for those who enjoy asking questions, uncovering insights, and are eager to learn. Not suitable for those who prefer routine work without exploration.
Info
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