Operations Manager
Tetra Maritime
Lagos
Nigeria
July 3, 2026
Full-timeJuly 3, 2026
Job Description
Job Overview:
The Managed Service NOC Supervisor will be responsible for managing relationships with functional stakeholders, monitoring key performance metrics, and supporting a culture of innovation, excellence & collaboration.
Duties and Responsibilities:
Supervise Managed Service Desk and South-South network 24/7, lead detection and resolution of network issues, ensure timely response to network alerts, prepare and deliver reports, coordinate maintenance services, interface with customers, develop SOPs for incident management, supervise and mentor NOC staff, provide feedback to Head of GNOC, and undertake ad hoc activities as assigned.
Required Qualifications:
Bsc or HND Engineering degree, at least 8+ years of relevant experience, technical proficiency in operation and maintenance, experience in submarine and DWDM transmission systems, strong analytical and communication skills, problem resolution skills, and proficiency in MS Office and related AI tools.
Educational Background:
Bsc or HND Engineering degree
Experience:
At least 8+ years of relevant experience in a fast-paced NOC environment, preferably for a large ISP, ASP, web hosting facility, data center or telecommunications company.
Languages:
Not specified
Additional Notes:
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. This posting is a new position within our organization.
The Managed Service NOC Supervisor will be responsible for managing relationships with functional stakeholders, monitoring key performance metrics, and supporting a culture of innovation, excellence & collaboration.
Duties and Responsibilities:
Supervise Managed Service Desk and South-South network 24/7, lead detection and resolution of network issues, ensure timely response to network alerts, prepare and deliver reports, coordinate maintenance services, interface with customers, develop SOPs for incident management, supervise and mentor NOC staff, provide feedback to Head of GNOC, and undertake ad hoc activities as assigned.
Required Qualifications:
Bsc or HND Engineering degree, at least 8+ years of relevant experience, technical proficiency in operation and maintenance, experience in submarine and DWDM transmission systems, strong analytical and communication skills, problem resolution skills, and proficiency in MS Office and related AI tools.
Educational Background:
Bsc or HND Engineering degree
Experience:
At least 8+ years of relevant experience in a fast-paced NOC environment, preferably for a large ISP, ASP, web hosting facility, data center or telecommunications company.
Languages:
Not specified
Additional Notes:
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. This posting is a new position within our organization.
Info
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Applicants are encouraged to perform their own due diligence and confirm all information directly with the employer before submitting an application.
We are not responsible for any actions, decisions, or outcomes resulting from applying to a job listed here. All interviews, selection processes, and job offers are conducted solely by the employer or organization.
Exercise caution and watch out for fraudulent job offers. Never provide sensitive personal information or make payments to secure a position.