Operations Manager
Tetra Maritime
Lagos
Nigeria
July 3, 2026
Full-timeJuly 3, 2026
Job Description
Job Overview:
Shacks Evolution Studios is Africa's first iGaming studio, creating culturally relevant iGaming content for operators across emerging markets.
Duties and Responsibilities:
1. Own the full post-sales relationship for all assigned clients. 2. Identify and execute upsell opportunities. 3. Lead the onboarding process for new clients. 4. Track key metrics for each client. 5. Be the first point of contact for client technical or operational issues.
Required Qualifications:
5+ years of experience in account management, customer success, or client services in iGaming, fintech, or B2B SaaS. Strong understanding of the Nigerian or African iGaming landscape.
Educational Background:
Not specified
Experience:
5+ years in account management, customer success, or client services in iGaming, fintech, or B2B SaaS.
Languages:
Not specified
Additional Notes:
Competitive salary + performance bonus, equity options, flexible remote work, direct access to the Founder, learning budget for courses.
Shacks Evolution Studios is Africa's first iGaming studio, creating culturally relevant iGaming content for operators across emerging markets.
Duties and Responsibilities:
1. Own the full post-sales relationship for all assigned clients. 2. Identify and execute upsell opportunities. 3. Lead the onboarding process for new clients. 4. Track key metrics for each client. 5. Be the first point of contact for client technical or operational issues.
Required Qualifications:
5+ years of experience in account management, customer success, or client services in iGaming, fintech, or B2B SaaS. Strong understanding of the Nigerian or African iGaming landscape.
Educational Background:
Not specified
Experience:
5+ years in account management, customer success, or client services in iGaming, fintech, or B2B SaaS.
Languages:
Not specified
Additional Notes:
Competitive salary + performance bonus, equity options, flexible remote work, direct access to the Founder, learning budget for courses.
Info
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