Partnership and Fundraising Officer
Nigeria
July 3, 2026
Full-timeJuly 3, 2026
Job Description
Job Overview:
The People Experience Officer is the first point of contact for employees seeking support on People-related matters, helping them navigate policies, processes, and systems.
Duties and Responsibilities:
Respond to employee queries through the helpdesk system, triage incoming questions, maintain knowledge of People policies, update helpdesk FAQs, track helpdesk interactions, identify recurring issues, support new joiners, maintain documentation, and provide general administrative support.
Required Qualifications:
1–3 years of experience in HR support, customer service, or a People Experience role; strong communication skills; comfortable with helpdesk systems; good organisational skills; basic understanding of HR processes.
Experience:
1–3 years in HR support or customer service roles.
Additional Notes:
Preferred qualifications include experience in a fast-paced or multi-country organisation, familiarity with HRIS tools, and an interest in People Experience.
The People Experience Officer is the first point of contact for employees seeking support on People-related matters, helping them navigate policies, processes, and systems.
Duties and Responsibilities:
Respond to employee queries through the helpdesk system, triage incoming questions, maintain knowledge of People policies, update helpdesk FAQs, track helpdesk interactions, identify recurring issues, support new joiners, maintain documentation, and provide general administrative support.
Required Qualifications:
1–3 years of experience in HR support, customer service, or a People Experience role; strong communication skills; comfortable with helpdesk systems; good organisational skills; basic understanding of HR processes.
Experience:
1–3 years in HR support or customer service roles.
Additional Notes:
Preferred qualifications include experience in a fast-paced or multi-country organisation, familiarity with HRIS tools, and an interest in People Experience.
Info
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We are not responsible for any actions, decisions, or outcomes resulting from applying to a job listed here. All interviews, selection processes, and job offers are conducted solely by the employer or organization.
Exercise caution and watch out for fraudulent job offers. Never provide sensitive personal information or make payments to secure a position.