Loan Recovery Officer (Microfinance)
TrustNexus Global
Abeokuta
Nigeria
July 3, 2026
Full-timeJuly 3, 2026
Job Description
Job Overview:
We are seeking a results-driven and detail-oriented Loan Recovery Officer to join our Credit & Operations team. The successful candidate will be responsible for managing and recovering delinquent loan accounts while maintaining the bank's reputation and customer relationships.
Duties and Responsibilities:
Monitor and manage loan portfolios to identify delinquent and non-performing accounts. Initiate and follow up on recovery activities through calls, field visits, letters, and negotiations. Develop and implement structured repayment plans for defaulting customers. Maintain accurate and up-to-date records of all recovery activities and correspondences. Liaise with legal counsel on accounts requiring litigation or enforcement action. Prepare periodic recovery reports for management review. Ensure all recovery activities comply with CBN guidelines and the bank's internal policies. Collaborate with the credit and operations teams to flag early warning signs of potential defaults. Educate customers on their repayment obligations and available restructuring options.
Required Qualifications:
Minimum of OND/HND/B.Sc in Banking & Finance, Accounting, Business Administration, Economics, or a related field. At least 1–3 years of experience in loan recovery, collections, or credit management within a bank, microfinance institution, or financial services company. Sound knowledge of CBN microfinance regulations and best practices. Strong negotiation, persuasion, and conflict resolution skills. Proficiency in Microsoft Office Suite and loan management software. Excellent written and verbal communication skills. High level of integrity, professionalism, and attention to detail. Ability to work under pressure and meet recovery targets. Candidates must be willing to travel and/or relocate, as the role requires periodic deployment to other branch locations for recovery operations.
Educational Background:
OND/HND/B.Sc in Banking & Finance, Accounting, Business Administration, Economics, or a related field
Experience:
At least 1–3 years of experience in loan recovery, collections, or credit management within a bank, microfinance institution, or financial services company
Languages:
Not specified
Additional Notes:
Candidates must be willing to travel and/or relocate, as the role requires periodic deployment to other branch locations for recovery operations.
We are seeking a results-driven and detail-oriented Loan Recovery Officer to join our Credit & Operations team. The successful candidate will be responsible for managing and recovering delinquent loan accounts while maintaining the bank's reputation and customer relationships.
Duties and Responsibilities:
Monitor and manage loan portfolios to identify delinquent and non-performing accounts. Initiate and follow up on recovery activities through calls, field visits, letters, and negotiations. Develop and implement structured repayment plans for defaulting customers. Maintain accurate and up-to-date records of all recovery activities and correspondences. Liaise with legal counsel on accounts requiring litigation or enforcement action. Prepare periodic recovery reports for management review. Ensure all recovery activities comply with CBN guidelines and the bank's internal policies. Collaborate with the credit and operations teams to flag early warning signs of potential defaults. Educate customers on their repayment obligations and available restructuring options.
Required Qualifications:
Minimum of OND/HND/B.Sc in Banking & Finance, Accounting, Business Administration, Economics, or a related field. At least 1–3 years of experience in loan recovery, collections, or credit management within a bank, microfinance institution, or financial services company. Sound knowledge of CBN microfinance regulations and best practices. Strong negotiation, persuasion, and conflict resolution skills. Proficiency in Microsoft Office Suite and loan management software. Excellent written and verbal communication skills. High level of integrity, professionalism, and attention to detail. Ability to work under pressure and meet recovery targets. Candidates must be willing to travel and/or relocate, as the role requires periodic deployment to other branch locations for recovery operations.
Educational Background:
OND/HND/B.Sc in Banking & Finance, Accounting, Business Administration, Economics, or a related field
Experience:
At least 1–3 years of experience in loan recovery, collections, or credit management within a bank, microfinance institution, or financial services company
Languages:
Not specified
Additional Notes:
Candidates must be willing to travel and/or relocate, as the role requires periodic deployment to other branch locations for recovery operations.
Info
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