Diagnostic - Laboratory Manager

Job Overview:
The Laboratory Manager will provide strategic leadership and operational oversight of the laboratory to ensure accurate, timely, and cost-effective diagnostic testing and reporting.

Duties and Responsibilities:
Oversee all laboratory operations to ensure efficiency, accuracy, and compliance with established standards and SOPs. Supervise laboratory workflows, capacity planning, and operational performance. Ensure timely and accurate processing, testing, and reporting of laboratory results. Ensure full compliance with regulatory, accreditation, and quality standards (including ISO and related frameworks). Work closely with Quality Assurance teams to identify, investigate, and resolve non-conformances. Enforce adherence to laboratory policies, procedures, and internal controls. Supervise laboratory staff, assign duties, and manage work schedules. Conduct performance management, coaching, and staff development. Foster a high-performance culture focused on accountability and excellence. Identify inefficiencies and implement process improvement initiatives to enhance laboratory performance. Serve as a change agent by driving adherence to SOPs and operational best practices. Monitor key operational metrics including turnaround time (TAT), cost per analysis, and productivity. Oversee maintenance, calibration, and optimal utilization of laboratory equipment. Manage inventory of reagents and consumables to ensure uninterrupted operations and minimize wastage. Implement contingency and backup plans to prevent service disruptions. Collaborate with Client Services, clinicians, and internal teams to improve service delivery and turnaround time. Build strong working relationships across departments to enhance operational efficiency and customer satisfaction. Address and resolve client complaints and service issues in collaboration with relevant teams. Track and report laboratory KPIs regularly to management. Provide operational reports highlighting performance, risks, and improvement areas. Ensure consistent achievement of laboratory performance targets. Ensure strict adherence to health, safety, and environmental regulations within the laboratory. Maintain a safe working environment for staff and compliance with industry standards.

Required Qualifications:
Bachelor's Degree in Medical Laboratory Science. Must be registered with MLSCN. Membership of AMLSN is an added advantage.

Educational Background:
Bachelor's Degree in Medical Laboratory Science.

Experience:
Minimum of 5 years relevant experience in a medical laboratory setting. Prior supervisory or management experience is required. Experience across multiple laboratory departments is highly desirable.

Languages:
English

Additional Notes:
Interested and qualified candidates should send their CV to: hiring@mysigma.io with the subject line: Laboratory Manager – Lekki.