Job Overview: The Manager, Sustainability, Social Impact and Reporting partners with internal teams to scale Digital Communities and strengthen global volunteering programs across our markets. In this role, incumbent will also assist with internal and external collaboration with key business functions, customers, employees, communities and other stakeholders. In addition, Manager assists with global sustainability reporting to support transparency, assurance readiness, and operational efficiency.
Duties and Responsibilities: Support planning, prioritization, resourcing, and performance of our Digital Communities Program. Implement the actions established within strategic partners agreements, interact proactively with operational partners teams, and ensure the arrangements meet compliance. Partner with ATC business leaders to identify program’s technical needs, evaluate requirements, manage implementation, and monitor quality during and post-implementation. Track and monitor program expenses, establish cost parameters and collaborate with other team members on budget analysis. Perform regular reviews of partners and outsourced activities to ensure compliance with all ATC policies and procedures. Identify and communicate opportunities for new projects, and areas for improvement to enhance them. Engage with internal and external stakeholders—including customers, Public Affairs, industry associations, and government entities—on sustainability priorities. Assist with benchmarking and monitoring industry associations and government agendas to ensure alignment with ATC’s sustainability strategy. Manage complex projects across multiple markets, ensuring timely delivery, budget adherence, and measurable outcomes. Work with outside service providers that assist with sustainability initiatives. Support commercial negotiations or work with policymakers as it relates to sustainability. Assist with companywide data collection as needed. Other duties as assigned.
Required Qualifications: Outstanding written and oral communication skills. Ability to balance attention to detail with strategic thinking. Ability to interact confidently with all levels of management and demonstrate a strong executive presence with superior interpersonal and public speaking skills. Strong organization, planning, and project management skills; ability to prioritize tasks and manage substantial workload in fast-paced environment. Strong track record of building and maintaining solid relationships with internal and external customers. Self-motivated; able to work both independently to complete tasks and respond to requests and with others to utilize their resources and knowledge to identify high quality solutions. Exceptional ability to work as a team player and integrate with legal and non-legal personnel. Strong knowledge of sustainability standards and frameworks. Ability to interact with outside consultants effectively and independently. Knowledge of Microsoft Word, Excel, Outlook and PowerPoint. Ability to effectively manage multiple projects simultaneously.
Educational Background: Bachelor’s degree or equivalent work experience required
Experience: A minimum of 5 years of technical experience in managing projects and programs. CSR, social impact or sustainability experience preferred. Demonstrable experience in managing multiple, cross-functional, programs and portfolios.
Additional Notes: American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law.
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