Job Overview: VillageReach seeks to engage a qualified OpenLMIS Technical Manager Consultant to provide technical and operational leadership for the implementation, optimization, and support of OpenLMIS in Nigeria.
Duties and Responsibilities: Lead and coordinate OpenLMIS implementation, optimization, and support activities; Support system configuration, customization, testing, rollout, and post-deployment support; Translate user, business, and Ministry of Health requirements into actionable technical specifications and implementation plans; Coordinate integration planning with relevant national health information systems and interoperability platforms; Support alignment of country customizations with OpenLMIS Core architecture and standards; Serve as the primary technical liaison between government counterparts, implementation partners, developers, and support teams; Bridge communication and operational gaps between technical and programmatic stakeholders; Coordinate issue triage, escalation, troubleshooting, and resolution across helpdesk and development teams; Supervise and guide Helpdesk Officers; Strengthen helpdesk and support processes; Coordinate and facilitate user trainings; Develop and maintain technical and operational documentation; Track implementation progress, risks, dependencies, and support issues; Provide regular technical and operational updates to VillageReach and relevant stakeholders.
Required Qualifications: Bachelor’s degree in Computer Science, Information Technology, Health Informatics, Information Systems, Public Health, Supply Chain Management, or related field. A Master’s degree is an added advantage; Minimum 3–5 years of experience supporting digital health systems, eLMIS/HIS platforms, or enterprise software implementations; At least 2 years of experience in technical coordination or management roles, including supervision of support or technical teams; Strong analytical, communication, stakeholder management, and problem-solving skills; Experience working within donor-funded or public health supply chain programs is preferred.
Educational Background: Bachelor’s degree in Computer Science, Information Technology, Health Informatics, Information Systems, Public Health, Supply Chain Management, or related field. A Master’s degree is an added advantage.
Experience: Minimum 3–5 years of experience supporting digital health systems, eLMIS/HIS platforms, or enterprise software implementations; At least 2 years of experience in technical coordination or management roles, including supervision of support or technical teams.
Additional Notes: VillageReach is committed to safeguarding children, vulnerable adults, and communities. All consultants are expected to comply with VillageReach safeguarding, anti-bribery, confidentiality, and code of conduct policies. VillageReach is an equal opportunity organization committed to diversity and inclusion.
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