Job Overview: As an Expert Technical Support, you will act as a key technical leader within the Onshore Field Service organization, supporting gas turbine operations and customer activities across the region.
Duties and Responsibilities: Take ownership of all technical matters related to assigned customer accounts, investigate and resolve complex technical issues, lead outage planning activities, collaborate with internal stakeholders, identify business development opportunities, support workforce planning, coach and develop the Technical Support team, monitor achievement of targets, ensure compliance with standards, promote digitalization initiatives, maintain communication with global teams, and demonstrate flexibility in travel.
Required Qualifications: Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or equivalent; 5+ years of experience in Field Service within the energy or industrial sector; strong technical expertise in gas turbine operations; experience with aero-derivative gas turbines is a strong advantage; proven experience in leading teams; solid understanding of turnkey project setups; strong analytical and problem-solving capabilities; proficiency in MS Office and familiarity with digital/service management tools.
Educational Background: Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or equivalent.
Experience: 5+ years of experience in Field Service within the energy or industrial sector.
Additional Notes: Strong leadership and team management capabilities; excellent communication skills; high level of accountability; strong customer orientation; commitment to safety, quality, and continuous improvement.
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