Job Overview: Join our Account Services team as a Technical Customer Success Manager, where you will manage and oversee seamless service delivery processes, ensuring customers realize maximum value from their investments in Dell solutions.
Duties and Responsibilities: Build and maintain trusted relationships with key customer stakeholders, act as a trusted advisor, lead regular business and technical reviews, advocate for customers, and collaborate closely with Dell’s teams to deliver a seamless customer experience.
Required Qualifications: Strong technical background in enterprise infrastructure, exceptional problem-solving skills, excellent communication and interpersonal skills, proficiency with enterprise infrastructure products, and an analytical mindset.
Experience: 8 to 12 years of relevant experience delivering successful complex IT services across a range of sectors.
Languages: English
Additional Notes: Dell Technologies is committed to equal employment opportunity and providing a work environment free of discrimination and harassment.
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