Director, Business development, Growth Segments - Market Implementation

Job Overview:
Growth Segments is a team of innovators incubating businesses that extend Mastercard’s reach to low-income consumers and micro-merchants. By extending core business capabilities and functionalities to these segments, we drive secular shift of cash to digital and create domestic relevance for Mastercard in local economies.

Duties and Responsibilities:
Drive in-country Business Development and Customer Account Management to ensure continued incubation of Growth Segments businesses in Nigeria. Closely collaborate with our customers, partners, and internal stakeholders to successfully deploy our Growth Segment incubations, drive adoption and usage, and continually refine and evolve how we deliver solutions in the Nigerian market. Own customer capacity building initiatives and solution knowledge transfer in collaboration with Product Managers from Mastercard, customer and partners. The training will include among others product trainings, technology adoption and change management. Prioritize driving solution adoption and usage by our customers and partners through leading complex technology implementation initiatives, incentive programs, training and support. Own and advance project management of all Community Pass solution deployments in market and report regularly into global team. Prepare and present on a regular basis, incubation business deployment reports to Mastercard senior executives, highlighting key updates, strategic milestones, risks and mitigation measures. Provide market insights and Voice of Customer feedback back into the Product team to ensure that strategy and new product development are aligned with local objectives.

Required Qualifications:
Extensive experience in launching digital products in Agriculture and MSMEs in rural based population and communities in Africa/Nigeria. Extensive track record in building customer relationships in Nigeria sectors of Agriculture, MSME and Finance. Extensive track record in designing and conducting Capacity building programs for adults and the illiterate population in Nigeria. Demonstrated success in complex project management initiatives working with a cross section of stakeholders namely Govt, NGOs, Private sectors and start ups. Demonstrated success in making Executive level project reports and presentations including excellent skills on PowerPoint, word and excel based presentations.

Educational Background:
Not specified

Experience:
Extensive experience in launching digital products in Agriculture and MSMEs in rural based population and communities in Africa/Nigeria.

Languages:
Not specified

Additional Notes:
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for security" style="border-bottom: 1px dotted #007bff !important;">security" style="border-bottom: 1px dotted #007bff !important;">information security and must abide by Mastercard’s security policies and practices; ensure the confidentiality and integrity of the information being accessed; report any suspected information security violation or breach, and complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.