Sales Operations Analyst

Job Overview:
We are looking for a driven and commercially minded Sales Operations Analyst who will support the sales organization with data-driven insights, pipeline management, and commercial analytics.

Duties and Responsibilities:
Support the sales organization with analysis of pipeline performance, sales activities, and commercial results; Manage and analyze the sales pipeline, ensuring data accuracy and consistency in CRM (Salesforce); Drive CRM data quality, ownership, and discipline across the sales teams; Build, monitor, and report on sales KPIs and performance indicators; Support opportunity creation, tracking, and conversion analysis; Measure sales activities and effectiveness (calls, meetings, win rates, conversion, deal velocity); Prepare sales targets, forecasts, and performance reports for management; Deliver data analytics and dashboards using Excel and Power BI; Provide insights that support commercial decision-making and improve sales accuracy; Participate in improving and standardizing sales and commercial processes; Act as a business partner to Sales, Commercial, and Management teams.

Required Qualifications:
Strong commercial acumen and understanding of sales-driven organizations; Proven experience working with sales processes and pipeline management; Experience in CRM systems, preferably Salesforce; Preferably experience working with mid to large commercial organizations across different countries; Advanced Excel skills (must-have); Experience building reports, analyses, and dashboards (Power BI is a strong plus); Ability to build, analyze, and monitor KPIs; Understanding of opportunity lifecycle and sales activity measurement; Strong analytical mindset with attention to detail and accuracy; Very good English (spoken and written); Self-starter with high level of ownership and initiative; Able to work independently and proactively; Strong communication skills and ability to work with stakeholders at different levels; Extraverted and proactive, comfortable interacting with sales teams; Results-oriented and business-focused mindset; Comfortable working in a fast-paced, commercial environment.

Languages:
Very good English (spoken and written)

Additional Notes:
The work is office based. The dress code is smart, but business-casual is acceptable in the office. The working environment can be stressful, as much of the work is aimed at meeting tight delivery deadlines, although you will be supported by the team.