Operations Manager
Tetra Maritime
Lagos
Nigeria
July 3, 2026
Full-timeJuly 3, 2026
Job Description
Job Overview:
Unified Payment Services Ltd is a company set up by a consortium of banks to provide and manage a credible and cost-effective smartcard operation through introducing an alternative method of payment in Nigeria.
Duties and Responsibilities:
Manage agency banking platforms, agent applications, and device ecosystems. Oversee onboarding systems for agents and aggregators. Ensure platform availability supporting cash-in/cash-out and financial services. Lead integration with switches, wallets, core banking, and settlement systems. Monitor agent transaction performance and platform utilization. Implement fraud monitoring and transaction risk controls. Coordinate PTSPs, device vendors, and field technology support teams. Optimize agent settlement, reconciliation, and reporting processes. Drive innovation supporting financial inclusion and rural banking expansion. Ensure compliance with regulatory requirements for agency banking. Support deployment of new agent services and digital capabilities. Manage operational dashboards and performance analytics. Provide strong leadership through continuous coaching, mentoring, and succession planning for team members. Drive structured learning, certification programs, and skills development aligned with evolving banking technologies and industry standards. Set clear performance objectives, conduct periodic evaluations, and ensure accountability against departmental goals and KPIs. Foster an inclusive, collaborative, and motivating work environment that promotes ownership, innovation, and job satisfaction. Promote professionalism, ethical conduct, knowledge sharing, and employee wellbeing to sustain productivity and long-term retention. Foster a positive work culture that encourages collaboration, innovation, and creativity. Regularly engage direct reports to understand their needs and concerns.
Required Qualifications:
Minimum 10 years’ IT/FINTECH experience. Strong exposure to agency banking, fintech, or payment platforms. Experience managing distributed transaction platforms.
Educational Background:
Candidates should possess a B.Sc., B.Tech. or B.Eng. (Minimum of 2:2) in Electrical/Electronics, Computer Engineering, Computer Science or Physics Electronics.
Experience:
Minimum 10 years’ IT/FINTECH experience.
Additional Notes:
Certifications: ITIL v4, Project Management Certification (PMP/Prince2), Digital Banking or Fintech Certification.
Unified Payment Services Ltd is a company set up by a consortium of banks to provide and manage a credible and cost-effective smartcard operation through introducing an alternative method of payment in Nigeria.
Duties and Responsibilities:
Manage agency banking platforms, agent applications, and device ecosystems. Oversee onboarding systems for agents and aggregators. Ensure platform availability supporting cash-in/cash-out and financial services. Lead integration with switches, wallets, core banking, and settlement systems. Monitor agent transaction performance and platform utilization. Implement fraud monitoring and transaction risk controls. Coordinate PTSPs, device vendors, and field technology support teams. Optimize agent settlement, reconciliation, and reporting processes. Drive innovation supporting financial inclusion and rural banking expansion. Ensure compliance with regulatory requirements for agency banking. Support deployment of new agent services and digital capabilities. Manage operational dashboards and performance analytics. Provide strong leadership through continuous coaching, mentoring, and succession planning for team members. Drive structured learning, certification programs, and skills development aligned with evolving banking technologies and industry standards. Set clear performance objectives, conduct periodic evaluations, and ensure accountability against departmental goals and KPIs. Foster an inclusive, collaborative, and motivating work environment that promotes ownership, innovation, and job satisfaction. Promote professionalism, ethical conduct, knowledge sharing, and employee wellbeing to sustain productivity and long-term retention. Foster a positive work culture that encourages collaboration, innovation, and creativity. Regularly engage direct reports to understand their needs and concerns.
Required Qualifications:
Minimum 10 years’ IT/FINTECH experience. Strong exposure to agency banking, fintech, or payment platforms. Experience managing distributed transaction platforms.
Educational Background:
Candidates should possess a B.Sc., B.Tech. or B.Eng. (Minimum of 2:2) in Electrical/Electronics, Computer Engineering, Computer Science or Physics Electronics.
Experience:
Minimum 10 years’ IT/FINTECH experience.
Additional Notes:
Certifications: ITIL v4, Project Management Certification (PMP/Prince2), Digital Banking or Fintech Certification.
Info
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