Operations Manager
Tetra Maritime
Lagos
Nigeria
July 3, 2026
Full-timeJuly 3, 2026
Job Description
Job Overview:
The Client Communication Coordinator will be the first point of contact for clients, managing all communication from intake to delivery with a focus on accuracy, professionalism, and timeliness.
Duties and Responsibilities:
Manage all incoming client enquiries (WhatsApp, calls, walk-ins), accurately capture client details and job information, communicate services, pricing, and timelines, log jobs into the system, ensure proper job assignment and tracking, maintain a professional tone in communication, handle client concerns, coordinate pickups and deliveries, maintain accurate records of client interactions.
Required Qualifications:
At least 2 years of experience in customer service or client-facing roles, preferably in luxury services or service-based businesses. Must be articulate and well-spoken, with excellent written and verbal communication skills.
Educational Background:
OND
Experience:
2 years
Languages:
English
Additional Notes:
Full Time - 9 to 5
The Client Communication Coordinator will be the first point of contact for clients, managing all communication from intake to delivery with a focus on accuracy, professionalism, and timeliness.
Duties and Responsibilities:
Manage all incoming client enquiries (WhatsApp, calls, walk-ins), accurately capture client details and job information, communicate services, pricing, and timelines, log jobs into the system, ensure proper job assignment and tracking, maintain a professional tone in communication, handle client concerns, coordinate pickups and deliveries, maintain accurate records of client interactions.
Required Qualifications:
At least 2 years of experience in customer service or client-facing roles, preferably in luxury services or service-based businesses. Must be articulate and well-spoken, with excellent written and verbal communication skills.
Educational Background:
OND
Experience:
2 years
Languages:
English
Additional Notes:
Full Time - 9 to 5
Info
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