Operations Manager
Tetra Maritime
Lagos
Nigeria
July 3, 2026
Full-timeJuly 3, 2026
Job Description
Job Overview:
As an IT Support Engineer at Kora, you will be responsible for providing first- and second-level technical support to end-users, ensuring the smooth operation of IT systems, and maintaining high levels of user satisfaction.
Duties and Responsibilities:
Provide day-to-day technical support for laptops, mobile devices, and peripherals; Diagnose and resolve hardware, software, and network issues in a timely manner; Install, configure, and maintain operating systems, applications, and security" style="border-bottom: 1px dotted #007bff !important;">security tools; Manage user accounts, permissions, and access controls; Support onboarding and offboarding processes; Monitor and respond to helpdesk tickets; Maintain IT asset inventory and documentation; Assist in network administration tasks; Support cybersecurity practices; Provide user training and guidance on IT tools; Troubleshoot IT technical issues and resolve them in a courteous, professional, and timely manner; Complete setup and configuration of company laptops and desktops; Other duties as assigned by the CISO.
Required Qualifications:
Minimum of 1-3 years of experience in IT support; Good communication skills; Good interpersonal skills; Positive attitude; Ability to handle stress appropriately and interact well with others.
Educational Background:
Minimum of a Bachelor’s degree certificate
Experience:
Minimum of 1-3 years of experience in IT support
Additional Notes:
Kora is an equal-opportunity employer dedicated to building an inclusive and diverse workforce. We strongly encourage applications from underrepresented communities and diverse ethnic groups to apply.
As an IT Support Engineer at Kora, you will be responsible for providing first- and second-level technical support to end-users, ensuring the smooth operation of IT systems, and maintaining high levels of user satisfaction.
Duties and Responsibilities:
Provide day-to-day technical support for laptops, mobile devices, and peripherals; Diagnose and resolve hardware, software, and network issues in a timely manner; Install, configure, and maintain operating systems, applications, and security" style="border-bottom: 1px dotted #007bff !important;">security tools; Manage user accounts, permissions, and access controls; Support onboarding and offboarding processes; Monitor and respond to helpdesk tickets; Maintain IT asset inventory and documentation; Assist in network administration tasks; Support cybersecurity practices; Provide user training and guidance on IT tools; Troubleshoot IT technical issues and resolve them in a courteous, professional, and timely manner; Complete setup and configuration of company laptops and desktops; Other duties as assigned by the CISO.
Required Qualifications:
Minimum of 1-3 years of experience in IT support; Good communication skills; Good interpersonal skills; Positive attitude; Ability to handle stress appropriately and interact well with others.
Educational Background:
Minimum of a Bachelor’s degree certificate
Experience:
Minimum of 1-3 years of experience in IT support
Additional Notes:
Kora is an equal-opportunity employer dedicated to building an inclusive and diverse workforce. We strongly encourage applications from underrepresented communities and diverse ethnic groups to apply.
Info
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We are not responsible for any actions, decisions, or outcomes resulting from applying to a job listed here. All interviews, selection processes, and job offers are conducted solely by the employer or organization.
Exercise caution and watch out for fraudulent job offers. Never provide sensitive personal information or make payments to secure a position.