Tracking Officer

Job Overview:
The Tracking Officer is responsible for real-time monitoring of fleet movement, ensuring timely delivery of consignments, and maintaining constant communication with drivers to enhance operational efficiency.

Duties and Responsibilities:
Monitor the movement and location of all company vehicles using GPS tracking systems. Communicate regularly with drivers to track progress and resolve delivery or routing issues. Ensure that all transport activities are executed according to plan and within delivery timelines. Maintain accurate records of daily vehicle routes, delivery statuses, and exceptions. Alert the operations team of any deviations from planned routes or delivery schedules. Compile and submit daily, weekly, and monthly tracking reports. Report vehicle breakdowns, delays, or emergencies to the appropriate authorities or departments. Coordinate with dispatchers and logistics officers to ensure optimal vehicle deployment. Ensure compliance with company policies, safety standards, and transport regulations. Assist in investigating route deviations, accidents, or loss of cargo. Supervised and coordinated daily truck operations, ensuring all goods were delivered safely and on schedule. Monitored truck movement and provided real-time updates to management and customers. Liaised with drivers, contractors, and customers to maintain clear communication and resolve operational issues promptly. Reported all cases of truck breakdowns or accidents, facilitating immediate action such as repairs or transloading to alternative trucks to ensure timely delivery.

Required Qualifications:
Minimum of 3 years of experience

Educational Background:
Minimum of a BSc.

Experience:
3 years

Languages:
English

Additional Notes:
Full Time - 9 to 5