Job Overview: EbonyLife Place is a premier destination in Lagos, offering a blend of elegant restaurants, a luxurious cinema, and exclusive event spaces. Known for its exceptional service, it is dedicated to creating memorable moments for every guest.
Duties and Responsibilities: Oversee daily restaurant operations, ensure exceptional customer service, maintain excellent food and beverage standards, manage staff, monitor performance, ensure customer satisfaction, resolve issues, implement policies, and maintain a high standard of quality and service.
Required Qualifications: Strong skills in Customer Service, proven ability to ensure Customer Satisfaction, experience in hiring, training, and managing restaurant staff, excellent communication and interpersonal skills, proficiency in Food & Beverage management, exceptional organizational and problem-solving skills, professional demeanor with a commitment to high levels of hospitality.
Educational Background: A degree or relevant education in hospitality management or a related field is an advantage.
Experience: Previous experience in restaurant management or the hospitality industry is preferred.
Languages: English
Additional Notes: This is a full-time, on-site role.
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