Job Overview: We are seeking a Recovery Officer with experience in managing loan portfolios, monitoring delinquent accounts, engaging customers to facilitate loan repayments, and implementing effective recovery strategies.
Duties and Responsibilities: Identify and contact customers with overdue payments via phone, email, and in-person visits to negotiate repayment plans and recover outstanding debts. Conduct asset seizures independently. Work with customers to develop feasible repayment plans that align with their financial situations while ensuring compliance with bank policies. Develop, implement, and manage effective recovery strategies for delinquent loans. Prepare regular reports on the status of overdue accounts, recovery progress, and any challenges faced by the Line manager. Ensure compliance with legal and regulatory requirements in all recovery activities. React proactively to unhealthy and risky portfolios to prevent losses. Identify and analyze the portfolio to determine the root causes of default and propose the best method of recovery of the loan. Initiate demand and reminder letters to all defaulting customers and review all credit files for proper documentation and monitoring. Any other responsibilities assigned by the Line Manager.
Required Qualifications: HND/BSC in Finance or a related field. Minimum of 2 years of experience in debt recovery, preferably within the microfinance sector. Strong negotiation, communication, and time management skills. High level of integrity and ethical standards. Excellent knowledge of MS Office (especially Excel and Word). Familiarity with microfinance principles, practices, and regulatory requirements.
Educational Background: HND/BSC in Finance or a related field.
Experience: Minimum of 2 years of experience in debt recovery, preferably within the microfinance sector.
Languages: English
Additional Notes: Full Time - 9 to 5
Info
Job Posting Disclaimer
All job postings on this site are shared for informational purposes only. The responsibility for the accuracy of job descriptions, requirements, qualifications, and other details rests entirely with the employer or organization offering the position. We do not verify or guarantee the authenticity of these listings.
Applicants are encouraged to perform their own due diligence and confirm all information directly with the employer before submitting an application.
We are not responsible for any actions, decisions, or outcomes resulting from applying to a job listed here. All interviews, selection processes, and job offers are conducted solely by the employer or organization.
Exercise caution and watch out for fraudulent job offers. Never provide sensitive personal information or make payments to secure a position.