Operations Manager
Tetra Maritime
Lagos
Nigeria
July 3, 2026
Full-timeJuly 3, 2026
Job Description
Job Overview:
We are seeking a proactive and highly organized Assistant Hotel Manager to support the Hotel Manager in overseeing the daily operations of the hotel. The ideal candidate will have strong leadership skills, attention to detail, and a passion for hospitality, ensuring the highest standards of service delivery and guest satisfaction.
Duties and Responsibilities:
Assist the Hotel Manager in overseeing all departments, including front office, housekeeping, food & beverage, maintenance, and security" style="border-bottom: 1px dotted #007bff !important;">security. Supervise daily hotel operations to ensure smooth workflow and excellent guest experiences. Handle guest complaints and special requests promptly and professionally. Assist with staff recruitment, training, scheduling, and performance evaluation. Monitor operational costs, assist in budget preparation, and ensure cost-effective practices. Support in implementing marketing, sales, and promotional strategies to boost revenue. Ensure compliance with health, safety, hygiene, and regulatory standards. Conduct regular inspections of hotel facilities to ensure proper maintenance and service standards. Prepare and submit reports to the Hotel Manager regarding operations, performance, and guest feedback. Act as the Hotel Manager in their absence to ensure seamless operations.
Required Qualifications:
Bachelor’s degree in Hospitality Management, Business Administration, or a related field. 2 years of experience in hotel operations or hospitality management, with at least 1 year in a supervisory role. Strong leadership, organizational, and interpersonal skills. Excellent communication and problem-solving abilities. Financial awareness and ability to assist with budgeting and reporting. Knowledge of hotel management systems (e.g., Opera, Cloud beds, or similar). Ability to work under pressure and manage multiple priorities. Flexibility to work varied shifts, including evenings, weekends, and holidays.
Educational Background:
Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
Experience:
2 years of experience in hotel operations or hospitality management, with at least 1 year in a supervisory role.
Languages:
English
Additional Notes:
Full Time - Rotating Schedule
We are seeking a proactive and highly organized Assistant Hotel Manager to support the Hotel Manager in overseeing the daily operations of the hotel. The ideal candidate will have strong leadership skills, attention to detail, and a passion for hospitality, ensuring the highest standards of service delivery and guest satisfaction.
Duties and Responsibilities:
Assist the Hotel Manager in overseeing all departments, including front office, housekeeping, food & beverage, maintenance, and security" style="border-bottom: 1px dotted #007bff !important;">security. Supervise daily hotel operations to ensure smooth workflow and excellent guest experiences. Handle guest complaints and special requests promptly and professionally. Assist with staff recruitment, training, scheduling, and performance evaluation. Monitor operational costs, assist in budget preparation, and ensure cost-effective practices. Support in implementing marketing, sales, and promotional strategies to boost revenue. Ensure compliance with health, safety, hygiene, and regulatory standards. Conduct regular inspections of hotel facilities to ensure proper maintenance and service standards. Prepare and submit reports to the Hotel Manager regarding operations, performance, and guest feedback. Act as the Hotel Manager in their absence to ensure seamless operations.
Required Qualifications:
Bachelor’s degree in Hospitality Management, Business Administration, or a related field. 2 years of experience in hotel operations or hospitality management, with at least 1 year in a supervisory role. Strong leadership, organizational, and interpersonal skills. Excellent communication and problem-solving abilities. Financial awareness and ability to assist with budgeting and reporting. Knowledge of hotel management systems (e.g., Opera, Cloud beds, or similar). Ability to work under pressure and manage multiple priorities. Flexibility to work varied shifts, including evenings, weekends, and holidays.
Educational Background:
Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
Experience:
2 years of experience in hotel operations or hospitality management, with at least 1 year in a supervisory role.
Languages:
English
Additional Notes:
Full Time - Rotating Schedule
Info
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