OpenLMIS Technical Manager Consultant
VillageReach
Abuja
Nigeria
July 3, 2026
Full-timeJuly 3, 2026
Job Description
Job Overview:
SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders to deliver secure customer and technical support.
Duties and Responsibilities:
Deliver outstanding technical support via emails and phone calls; Troubleshoot complex technical issues; Provide technical support with networking, cloud products; Escalate incidents clearly, including impact, timeline, and reproduction steps; Ensure smooth troubleshooting for customer events, while working closely with internal teams.
Required Qualifications:
Excellent English communication skills (at least C1 for both spoken and written); At least 1–2 years of proven experience in a Technical Support role; Experience as Cloud Support Engineer; Outstanding problem-solving abilities, and a customer-focused attitude.
Educational Background:
Bachelor’s Degree in Computer Science, Information Technology, or a similar discipline; AWS certificate.
Experience:
At least 1–2 years of proven experience in a Technical Support role; Experience as Cloud Support Engineer.
Languages:
Excellent English communication skills (at least C1 for both spoken and written).
Additional Notes:
Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time; Responsive leadership interested in your development; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.
SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders to deliver secure customer and technical support.
Duties and Responsibilities:
Deliver outstanding technical support via emails and phone calls; Troubleshoot complex technical issues; Provide technical support with networking, cloud products; Escalate incidents clearly, including impact, timeline, and reproduction steps; Ensure smooth troubleshooting for customer events, while working closely with internal teams.
Required Qualifications:
Excellent English communication skills (at least C1 for both spoken and written); At least 1–2 years of proven experience in a Technical Support role; Experience as Cloud Support Engineer; Outstanding problem-solving abilities, and a customer-focused attitude.
Educational Background:
Bachelor’s Degree in Computer Science, Information Technology, or a similar discipline; AWS certificate.
Experience:
At least 1–2 years of proven experience in a Technical Support role; Experience as Cloud Support Engineer.
Languages:
Excellent English communication skills (at least C1 for both spoken and written).
Additional Notes:
Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time; Responsive leadership interested in your development; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.
Info
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