Operations Manager
Tetra Maritime
Lagos
Nigeria
July 3, 2026
Full-timeJuly 3, 2026
Customer Success Personnel
Job Description
Job Overview:
We move money across borders, fast, simple, and with fewer headaches than anything else on the market. When something goes wrong, you're the person who makes it right with actual problem-solving and effective communication.
Duties and Responsibilities:
Respond to customer inquiries across all support channels quickly, troubleshoot issues with transactions, escalate complex issues, document recurring issues, keep users informed, maintain a deep understanding of Breet, and contribute to the internal knowledge base.
Required Qualifications:
Calm under pressure, clear written communication, follow through on commitments, ask questions when unsure, notice recurring problems, comfortable with technology.
Educational Background:
Experience in customer support, fintech, or crypto is a plus.
Experience:
Experience in customer support, fintech, or crypto is a plus.
Languages:
English
Additional Notes:
Competitive salary, statutory pension, 13th month salary, quarterly performance bonus, career development support, health insurance, data allowance, paid annual leave.
We move money across borders, fast, simple, and with fewer headaches than anything else on the market. When something goes wrong, you're the person who makes it right with actual problem-solving and effective communication.
Duties and Responsibilities:
Respond to customer inquiries across all support channels quickly, troubleshoot issues with transactions, escalate complex issues, document recurring issues, keep users informed, maintain a deep understanding of Breet, and contribute to the internal knowledge base.
Required Qualifications:
Calm under pressure, clear written communication, follow through on commitments, ask questions when unsure, notice recurring problems, comfortable with technology.
Educational Background:
Experience in customer support, fintech, or crypto is a plus.
Experience:
Experience in customer support, fintech, or crypto is a plus.
Languages:
English
Additional Notes:
Competitive salary, statutory pension, 13th month salary, quarterly performance bonus, career development support, health insurance, data allowance, paid annual leave.
Info
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Exercise caution and watch out for fraudulent job offers. Never provide sensitive personal information or make payments to secure a position.