Business Analyst

Job Overview:
We are hiring a Business Analyst to bridge the gap between business needs and technical delivery at Joveo. You will analyze processes, define requirements, and ensure that what gets built solves real problems — accurately and completely.

Duties and Responsibilities:
- Elicit, document, and validate business requirements from stakeholders across functions
- Translate business needs into clear functional specifications and user stories
- Analyze existing workflows, identify inefficiencies, and propose improvements
- Support QA and UAT cycles by defining acceptance criteria and validating outputs
- Create process documentation, data flow diagrams, and business requirement documents
- Act as a liaison between business stakeholders and technical delivery teams

Required Qualifications:
- Strong experience in business analysis within a technology or software environment
- Proficiency in requirements documentation, use case writing, and process mapping
- Analytical mindset with strong skills in data analysis and business modeling
- Experience with project management and agile delivery tools (Jira, Confluence, or similar)
- Excellent communication skills — written and verbal — for cross-functional stakeholder management
- Familiarity with SQL or data querying for self-service analysis is an advantage

Additional Notes:
Joveo is an equal opportunity employer. We are committed to building an inclusive workplace and welcome applications from all qualified individuals regardless of race, color, ethnicity, nationality, gender, gender identity or expression, sexual orientation, age, religion, disability, marital status, or any other characteristic protected by applicable law. All hiring decisions are made solely on the basis of qualifications, skills, and demonstrated ability.