Operations Manager
Tetra Maritime
Lagos
Nigeria
July 3, 2026
Full-timeJuly 3, 2026
Job Description
Job Overview:
Daystar Power Group is a Pan-African provider of solar and hybrid power solutions, offering its systems on a Power Purchase Agreement (PPA), fixed monthly fee lease or buy-out basis. We are currently operational in Nigeria, Ghana, Togo, Senegal & Ivory Coast.
Duties and Responsibilities:
Provide 24/7 monitoring of hardware, power and environmental alarms on customer equipment by utilizing network monitoring and surveillance software. Maintain network by troubleshooting and identifying fault and outage location. Create trouble tickets and assign tickets to field resources and track ticket till closure. Escalate fault to field team and assist in testing of equipment till resolution. Perform test and simulation of alarms, testing backup systems procedures and updating documentation. Ensure all systems on the network are reporting on monitoring platform and escalate any not reporting. Facilities maintenance (monitoring and management of Inverters, generators, power usage, running health and safety checks). Preparing shift report to reflect activities carried out during the shift. Prepare monthly ticket analysis to show status of all tickets raised during the Week/Month/Year.
Required Qualifications:
Minimum of a bachelor's degree in Engineering or relevant discipline.
Educational Background:
A minimum of 3 years of work experience in a network operating centre, analysing system and network performance using monitoring and graphical data.
Experience:
A minimum of 3 years of work experience in a network operating centre, analysing system and network performance using monitoring and graphical data.
Languages:
English (excellent oral & writing skills)
Additional Notes:
Daystar Power Group is an equal opportunity employer committed to promoting diversity and inclusion in the workplace. We prohibit all forms of discrimination and harassment based on race, colour, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other characteristic protected by federal, state or local law. Qualified women are encouraged to apply.
Daystar Power Group is a Pan-African provider of solar and hybrid power solutions, offering its systems on a Power Purchase Agreement (PPA), fixed monthly fee lease or buy-out basis. We are currently operational in Nigeria, Ghana, Togo, Senegal & Ivory Coast.
Duties and Responsibilities:
Provide 24/7 monitoring of hardware, power and environmental alarms on customer equipment by utilizing network monitoring and surveillance software. Maintain network by troubleshooting and identifying fault and outage location. Create trouble tickets and assign tickets to field resources and track ticket till closure. Escalate fault to field team and assist in testing of equipment till resolution. Perform test and simulation of alarms, testing backup systems procedures and updating documentation. Ensure all systems on the network are reporting on monitoring platform and escalate any not reporting. Facilities maintenance (monitoring and management of Inverters, generators, power usage, running health and safety checks). Preparing shift report to reflect activities carried out during the shift. Prepare monthly ticket analysis to show status of all tickets raised during the Week/Month/Year.
Required Qualifications:
Minimum of a bachelor's degree in Engineering or relevant discipline.
Educational Background:
A minimum of 3 years of work experience in a network operating centre, analysing system and network performance using monitoring and graphical data.
Experience:
A minimum of 3 years of work experience in a network operating centre, analysing system and network performance using monitoring and graphical data.
Languages:
English (excellent oral & writing skills)
Additional Notes:
Daystar Power Group is an equal opportunity employer committed to promoting diversity and inclusion in the workplace. We prohibit all forms of discrimination and harassment based on race, colour, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other characteristic protected by federal, state or local law. Qualified women are encouraged to apply.
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