Billing Specialist

Job Overview:
We are seeking a detail-oriented Billing Specialist to join our Finance Operations team. This role is responsible for managing the end-to-end client invoicing process across multiple billing streams, including projects, recurring services, product orders, and field service engagements.

Duties and Responsibilities:
• Manage the assigned invoicing board in ConnectWise, ensuring timely and accurate billing
• Generate invoices for: Projects, Recurring agreements, Product orders, Field service engagements
• Review billing transactions for alignment with: Contractual terms, Statements of Work (SOWs), Purchase Orders (POs), Approved project scope
• Perform pre-invoice quality audits to ensure accuracy and complete supporting documentation
• Validate invoice details against source documents such as: Sales orders, Service tickets, Project milestones
• Apply correct sales tax based on customer location and transaction type
• Post finalized invoices to the ERP system, ensuring correct general ledger (GL) coding
• Support month-end close activities and ensure proper accounting period cut-offs
• Distribute invoices according to customer-specific delivery requirements
• Respond to client billing inquiries and collaborate with internal stakeholders to resolve discrepancies
• Maintain clear documentation and audit trails for all billing activity

Required Qualifications:
• 1–2 years of experience in billing, invoicing, or accounts receivable
• C1 English
• Ability to read and interpret contracts, SOWs, and purchase orders
• Experience using ERP and billing systems (ConnectWise preferred)
• Basic understanding of revenue recognition and deferred revenue (plus)
• Strong Excel skills, including: Lookups, Data validation, Basic reconciliations
• Exceptional attention to detail and accuracy
• Analytical mindset with the ability to identify and resolve billing discrepancies
• Strong written and verbal English communication skills
• Ability to manage multiple deadlines in a high-volume environment
• Collaborative, proactive, and client-oriented approach
• Experience working remotely and managing tasks independently is a plus

Languages:
C1 English

Additional Notes:
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.