Head of Operational Risk Management

Job Overview:
To minimize the Group’s exposure to operational risk by defining, implementing, and ensuring adherence to the approved enterprise-wide operational risk management framework for the identification, assessment, control, monitoring, and reporting of operational risk across the Group and its subsidiaries.

Duties and Responsibilities:
Develop and maintain the Group’s Operational Risk Management Framework, policies, procedures, and practices in line with regulatory and global best practices (e.g., Basel requirements). Drive the implementation of the Board-approved operational risk strategy and action plan across the Group. Provide enterprise-wide oversight of operational risk management across all subsidiaries, ensuring alignment with the Group’s vision, strategy, and risk appetite. Identify emerging and evolving risks arising from business strategy, digital transformation, and operational changes. Define, review, and recommend operational risk limits and risk appetite metrics for approval. Formulate and ensure compliance with critical and sensitive operational risk policies across the Group. Provide industry insights and regulatory intelligence to inform operational risk strategy and decision-making. Define and oversee the implementation of Key Risk Indicators (KRIs) and monitor frameworks across all subsidiaries. Develop and implement risk mitigation strategies and control frameworks to address identified risks. Oversee and ensure the integrity and consistency of the Risk and Control Self-Assessment (RCSA) process across business units. Drive the development of a strong risk culture and awareness across the Bank. Oversee the Bank’s economic capital assessment and allocation methodologies for operational risk. Ensure effective loss data collection, analysis, and reporting to support risk management decisions. Design and oversee operational risk reporting to Executive Management, Board, and Regulators. Liaise with Internal Audit, Compliance, and Regulators on operational risk matters. Perform other functions as assigned by the Chief Risk Officer.

Required Qualifications:
First degree or equivalent with recognized professional certifications (e.g., FRM, CFA, ACCA, ACA, CFE, ACAMS, relevant IT/Risk certifications).

Educational Background:
Relevant master’s degree (e.g., MBA, MSc Risk Management, Finance, or related field) is desirable.

Experience:
Minimum of 15 years’ experience, with at least 12 years in the Banking Sector and at least 5 years in a senior management role within Risk Management, preferably Operational Risk.

Languages:
Not specified

Additional Notes:
Strong knowledge of operational risk management frameworks and global best practices (Basel II/III). Advanced knowledge of operational risk measurement methodologies (e.g., RCSA, KRIs, loss data, scenario analysis). Deep understanding of banking operations (domestic and international). Strong knowledge of enterprise risk management frameworks. Financial analysis and interpretation. Strong documentation and reporting capability. Strategic orientation and enterprise thinking. High integrity and discretion. Strong analytical and problem-solving capability. Resilience and sound judgment. Strong stakeholder management and influencing skills. Excellent communication (oral and written). Strong leadership and team management capability. Coaching, mentoring, and talent development. Influencing at Executive and Board level. Conflict management and stakeholder alignment. Strong organizational and coordination capability. General management and administrative oversight.